Refund & Return Policy

Refund & Return Policy – Zorenzaa

We want you to be satisfied with your purchase.

Returns are accepted within 30 days of receiving your order.

To qualify for a return:

• Product must be unused and in original condition
• Product must include original packaging
• Proof of purchase is required

Refunds are processed after inspection of returned items.

Non-returnable items:

• Gift cards
• Personalized items
• Certain hygiene products where applicable

Customers may be responsible for return shipping costs unless the item arrives damaged or incorrect.

If your item arrives damaged, contact us within 48 hours after delivery.